Skip links

Grievance Mechanism

Procedure for Reporting and Addressing Human Rights Violations

Dialogue Program

Dialogue Program
  • Supervisor.Direct Manager
  • Overview.Creating opportunities for dialogue with direct managers
  • Method.Collecting grievances and feedback through meetings, interviews, etc.

Help Line

Help Line
  • Supervisor.HR Team
  • Overview.Grievance resolution through contact with HR team
  • Method.Receipt of named/anonymous opinions via mail, email, phone, etc.

Help Desk

Help Desk
  • Supervisor.External Experts (Employee Assistance Program, Labor Law Firms, etc.)
  • Overview.Receipt/handling/feedback of grievances through one-on-one consultations with external grievance counseling specialists (maintaining confidentiality of executives and employees)
  • Method.Refer to group bulletin board or contact HR team

Grievance Committee

Grievance Committee
  • Supervisor.Grievance Handling Committee (Labor-Management Council)
  • Overview.Receipt of grievances and suggestions through grievance handling committee members
  • Method.(Named) written/verbal reception, (anonymous) grievance handling box