Skip links

Customer Center

Do you have any questions?
Feel free to contact us at any time.

Customer Inquiry Process Guide

Inquiry Submission

1. Inquiry
Submission

Review of Inquiry

2. Review
of Inquiry

Inquiry Handling

3. Inquiry
Handling

Reply to Customer

4. Reply to
Customer

Inquiry Completed

5. Inquiry
Completed

1:1 Email Inquiry

Claims such as product defects or adverse effects will be processed in accordance with the Consumer Dispute Resolution Standards announced
by the Korea Fair Trade Commission.

We use cookies to improve how our website works and to enhance your experience.